Careers at LCC - Lansing Community College
Lansing Community College

PT Support - Customer Service Support-LCC East

Apply now Job no: 493204
Work status: Regular/Continuing
Location: LCC East
Categories: Support Staff
Work type: Part Time
View Position Description

Title: PT Support - Customer Service Support-LCC East

This posting is open until filled

The date after which applications are not guaranteed review is:  5/9/2024

Hours Per Week: Up to 28 Hours

Compensation Type: Hourly Salary

New Hire Starting Pay: $14.04 - $14.90

Employee Classification: PT Support Staff- Union

Level: PT Support-S3

Division: Community Education & Workforce Dev - 30000

Department: East Lansing Extension Center - 30211

Campus Location: LCC East Campus

Position Type: Regular/Continuing

Bargaining Unit: ASP PT/PTCTU

To view the applicable labor contract, visit the Labor Relations web site.

For information about the benefits offered, please visit the Benefits web site.

Job Summary:

Provide excellent customer service and maintain a welcoming learning environment for the public, students, faculty, and staff at LCC East in East Lansing. Provide general clerical support for the extension center and associated programs. Assist students and prospective students with student services. Assist faculty with classroom equipment and class preparation. Maintain building safety, order, and security. Assist with the hiring and training of student employees.

Must be available to work weekday morning, afternoon, and/or evening shifts on a regular basis and Saturdays as needed. Work schedule may fluctuate semester to semester and on semester breaks. May be needed to work at other campus locations on an as-needed basis.

Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.

Required Qualifications:

Associate's Degree or equivalent education and/or experience

Experience in direct customer service

Excellent written communication skills

Preferred Qualifications:

Experience in an academic setting

Lansing Community College is an equal opportunity, educational institution/employer.


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