Job Summary:

The Business Development Manager develops corporate partnerships and manages long term customer relationships with business, industry, and pertinent market sectors. The Manager develops these partnerships by listening to and understanding customer needs while selling educational training programs and/or consulting services which meet those needs.

Provides highly professional oral and written communication with customers, colleagues, and leadership team. Conducts exploratory and retention calls as well as in-person visits on a regular schedule to potential, current, and past BCI customers. Works with the leadership team in utilizing environmental assessment protocols to identify, pursue, and qualify a growing list of new prospects and/or entrepreneurial enterprises that have the potential to generate additional revenue for BCI. Responsible for meeting or exceeding revenue and other performance related goals.

Works with sales team and project management team to assure the development and delivery of consistently high quality products and excellent customer service as measured by surveys of customer satisfaction. Collaborates with other college divisions as directed, for the purpose of improving customer relationships, growing revenue, and sustaining superior customer service.

Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.

Final candidates will be subject to a criminal background check as part of the employment process.

Required Qualifications:

Bachelor’s Degree.

Significant business to business sales or account management experience.

Preferred Qualifications:

Bachelor’s Degree in Business Administration.

1 year experience within corporate training.

Proficiency in utilizing Customer Relationship Management (CRM) software.

Minimum of 3 years of business to business sales or account management experience.

Lansing Community College prohibits sex discrimination in any educational program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at lcc.edu/consumer-information/equal.html.